Returns

Returns Policy

At Ultranutricon LLC, customer satisfaction is our top priority. We offer a 60-day money-back guarantee on all products to ensure you are completely happy with your purchase. Please read the following guidelines carefully to understand our return and refund process.

Eligibility for Refund

You are eligible for a full refund if:

• The product is returned within 60 days of receiving your order.
• The product is in unopened, unused, and original packaging.
• The product is not damaged due to misuse or mishandling after receipt.

If the product has been opened but not fully used, you may still request a refund within 60 days, but it will be subject to inspection by our team. Refunds on opened products may be issued at the sole discretion of Ultranutricon LLC.

How to Return a Product

To initiate a return, please follow these steps:

1. Contact our customer service team via email at hello@nutricon24.com or through our contact form [Insert Link]. Include your order number and the reason for the return.
2. Our team will provide you with a Return Merchandise Authorization (RMA) number and instructions on how to return your product.
3. Ship the product to the address provided in the return instructions, using the original packaging whenever possible.
4. You are responsible for the return shipping costs. We recommend using a trackable shipping service to ensure the product reaches us safely.

Processing Your Refund

• Once we receive the returned product and confirm that it meets the refund eligibility criteria, we will process your refund within [X] business days.
• Refunds will be issued to the original payment method used during the purchase.
• If you have any questions about the status of your refund, feel free to contact our customer service team at hello@nutricon24.com.

Important Return Guidelines

• The 60-day money-back guarantee applies only to products purchased directly from Ultranutricon LLC via our official website.
• If you purchased our products through third-party retailers or resellers, please contact them directly for their return policies.
• Please note that opened and used products may be refunded only at our discretion, and the amount refunded may vary depending on the condition of the product upon return.

Exclusions

• Items that have been misused, damaged, or not returned in original packaging may not be eligible for a refund.
• Products that are sold as final sale or clearance items are not eligible for a refund unless the item is defective.

We strive to make returns as hassle-free as possible. If you have any concerns or need help, our customer service team is here to assist you.